John Lewis shoppers in five locations can enjoy the new services that are being launched today.
Mending, restoring, dry cleaning and alterations are among the options available for customers.
Garments, accessories and some homeware items will qualify for the repairs as part of a partnership with experts at Johnsons, a Timpson Group company.
Services will include fixing zips, adjusting the length of curtains, restoring wedding dresses and more.
The service will be available in five locations
JOHN LEWIS
The repair areas will accept items from any brand and will be trialed at the Oxford, Liverpool, Cheadle, Milton Keynes, and Welwyn branches.
This will gather data over 16 weeks to find out exactly what services customers are most interested in.
Not only will this help shoppers to hold onto their favourite items for longer, but repairing garments is a great step in reducing waste.
The retailer stated that adding just nine months to the life of a product can reduce its carbon, waste and water footprint by up to 30 per cent.
Managing director at Timpson Direct Will Lankston said: “We are really excited about working with John Lewis. Alterations have always been one of the core parts of our business and we have been seeing this increase over the past few years as more customers are conscious about the environment and are wanting to repair and bring back to life some of their well-loved garments and accessories.
“Our service is well established within the industry and we have an excellent team of specialists who undertake all our work and take a real pride and passion in all that they do.
“We look forward to working with John Lewis on developing this service over the coming weeks and months.”
Customers can get various amendments in stores
JOHN LEWIS
The repairs will be part of a partnership with clothing repair and alterations experts SOJO and repairs will start from £5.
The retailer said: “Through a dedicated online hub, M&S customers will be able to select and book a range of bespoke repair services – from zip replacements to invisible knitwear mending – all through one simple online form.
“With repairs starting from just £5, M&S clothing can be sent, repaired by SOJOs in-house repair team and returned directly to the customer’s doorstep within seven to 10 days.”
